AR Caller
11 hours ago
JOB DESCRIPTION
- Designation/ Role: Trainee
- Department: Accounts Receivable
- Work Timing: Night Shift
- Qualifications: Minimum HSC/10+2 Equivalent (Any Graduate Preferred)
Skills:
- Good verbal and written communication Skills.
- Able to build rapport over the phone.
- Strong analytical and problem-solving skills.
- Be a team player with positive approach.
- Good keyboard skills and well versed with MS-Office.
- Able to work under pressure and deliver expected daily productivity targets.
- Ability to work with speed and accuracy.
- Medical billing AR or Claims adjudication experience will be an added advantage.
Experience
- 01-year experience US calling process will be an added advantage.
Job Description
- The job involves an analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. This will include a combination of voice and non-voice follow-up along with undertaking appropriate denial and appeal management protocol.
Job Responsibilities
- Analyses outstanding claims and initiates collection efforts as per aging report. So that claims get reimbursed.
- Undertakes denial follow-up and appeals work wherever required.
- Documents and takes appropriate action of all claims which has been analyzed and followed-up in the clients software.
- Build good rapport with the insurance carrier representative.
- Focuses on improving the collection percentage.
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