AR Caller

2 days ago

Mumbai, Maharashtra, India KESTONE INTEGRATED Full time ₹ 4,80,000 per year

Responsibilities of AR Caller :

  • Conduct thorough follow-up on outstanding claims through various channels (phone, email, eFax, and online portals) to ensure timely resolution.
  • Analyze claim denials, identify trends, and initiate appeals to recover denied or underpaid claims.
  • Collaborate with internal departments to address/direct billing, coding, and claim submission issues.
  • Maintain accurate and detailed documentation of all interactions, actions taken, and account status.
  • Adhere to strict HIPAA regulations and protect patient confidentiality.
  • Meet and exceed daily productivity and quality metrics as established by the management.
  • Contribute to process improvement initiatives within the revenue cycle team.

Core Competencies & Qualifications:

  • College degree or equivalent.
  • Minimum of 1+ years of experience in insurance collections, with a strong emphasis on claim follow-up and recovery.
  • Comprehensive knowledge of payer regulations and billing processes.
  • Strong analytical and problem-solving skills to identify and resolve claim issues.
  • Excellent verbal and written communication skills to interact with payers, internal teams, and other stakeholders.
  • Advanced proficiency in Microsoft Office Suite, particularly Excel.
  • Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • AR Calling: 1 year (Required)

Work Location: In person

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