Account Growth Strategist

1 day ago


Gurgaon, Haryana, India BayOne Solutions Full time

Job Description

We are seeking an experienced Account Growth Strategist to join our team at BayOne Solutions. The ideal candidate will have impeccable relational skills and the ability to create win/win environments for all parties they work with.

This role is responsible for providing an exceptional customer service experience and helping customers achieve their desired goals. Key responsibilities include:

  • Owning overall relationships with assigned clients
  • Ensuring retention and satisfaction of all assigned clients for products related to Wireless, Networking, Cloud
  • Aiding clients in achieving their goals

The successful candidate will possess a Bachelor's degree or equivalent experience, as well as expertise in managing customers for products related to Wireless, Networking, Cloud. Strong written and verbal communication skills are essential, along with experience in ILL (Internet Leased Line), GVPN, NDE, CISCO WebEx, MS Teams, Managed hosting Services, MVOIP, GSIP. A detail-oriented and analytical approach, combined with the ability to increase customer satisfaction, is also required.

Qualifications

  • Bachelor's degree or equivalent experience
  • Experience in customer success team from B2B platform
  • Expertise in managing customers for products related to Wireless, Networking, Cloud
  • Strong written and verbal communication skills
  • Experience in ILL (Internet Leased Line), GVPN, NDE, CISCO WebEx, MS Teams, Managed hosting Services, MVOIP, GSIP

Compensation and Benefits

The estimated salary for this position is $90,000 per year, commensurate with experience. Additional benefits include opportunities for professional growth and development, a collaborative and dynamic work environment, and a comprehensive benefits package.



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