Guest Experience Manager

2 days ago


Pune, Maharashtra, India Destination Hotels Full time

Spa Reception Attendant Lead Job Summary

This role involves providing exceptional guest services in the spa reception area, ensuring a smooth and efficient operation of the reception desk within the spa division.

About Destination Hotels

We are a leading hospitality provider committed to delivering exceptional guest experiences through our team of highly trained professionals.

Key Responsibilities

  • Deliver excellent customer service, responding to queries and resolving issues promptly and professionally.
  • Maintain accurate records, handle cash transactions, and process guest requests efficiently.
  • Work collaboratively with colleagues to achieve departmental goals and objectives.

Requirements

To be successful in this role, you will need:

  • A relevant degree or diploma in Hospitality or Tourism management.
  • At least 2 years of experience in hotel operations, preferably in a similar capacity.
  • Excellent communication, interpersonal, and problem-solving skills.

Benefits and Opportunities

We offer a competitive compensation package, opportunities for professional development, and a supportive work environment that promotes career growth and well-being.

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