Guest Experience Manager
2 days ago
Spa Reception Attendant Lead Job Summary
This role involves providing exceptional guest services in the spa reception area, ensuring a smooth and efficient operation of the reception desk within the spa division.
About Destination Hotels
We are a leading hospitality provider committed to delivering exceptional guest experiences through our team of highly trained professionals.
Key Responsibilities
- Deliver excellent customer service, responding to queries and resolving issues promptly and professionally.
- Maintain accurate records, handle cash transactions, and process guest requests efficiently.
- Work collaboratively with colleagues to achieve departmental goals and objectives.
Requirements
To be successful in this role, you will need:
- A relevant degree or diploma in Hospitality or Tourism management.
- At least 2 years of experience in hotel operations, preferably in a similar capacity.
- Excellent communication, interpersonal, and problem-solving skills.
Benefits and Opportunities
We offer a competitive compensation package, opportunities for professional development, and a supportive work environment that promotes career growth and well-being.
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