Telecommunications Associate

2 days ago


Kolkata, West Bengal, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

Job Role:

Customer Service Representative

As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and loyalty by providing top-notch support over the phone. You will be responsible for handling outbound voice calls in an international process, transferring calls to senior associates as required, and providing basic technical/customer support.

Key Responsibilities:

  • Handle inbound/outbound voice calls
  • Transfer calls to senior associates when necessary
  • Provide excellent customer service
  • Maintain professionalism and quality in every customer interaction

Required Skills and Qualifications:

  • Minimum qualification: 12th Pass
  • Excellent communication skills in English
  • Ability to follow process guidelines and transfer protocols
  • Willingness to learn and grow within the organization

Additional Benefits:

  • No rotational shifts
  • Fixed working hours
  • Attractive incentive structure
  • Salary is fixed and starts from day one of joining
  • Payroll begins from the first working day
  • Salary is credited by the 10th of every month

Join our team and take the first step towards a rewarding career Be part of an innovative organization that values employee growth and development.



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