
Telecommunications Associate
2 days ago
Job Role:
Customer Service RepresentativeAs a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and loyalty by providing top-notch support over the phone. You will be responsible for handling outbound voice calls in an international process, transferring calls to senior associates as required, and providing basic technical/customer support.
Key Responsibilities:
- Handle inbound/outbound voice calls
- Transfer calls to senior associates when necessary
- Provide excellent customer service
- Maintain professionalism and quality in every customer interaction
Required Skills and Qualifications:
- Minimum qualification: 12th Pass
- Excellent communication skills in English
- Ability to follow process guidelines and transfer protocols
- Willingness to learn and grow within the organization
Additional Benefits:
- No rotational shifts
- Fixed working hours
- Attractive incentive structure
- Salary is fixed and starts from day one of joining
- Payroll begins from the first working day
- Salary is credited by the 10th of every month
Join our team and take the first step towards a rewarding career Be part of an innovative organization that values employee growth and development.
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