Pre Sales Associate

5 days ago

New Town Kolkata West Bengal, India ViTWO Full time

**Position Summary**

We are seeking a dynamic and enthusiastic **Presales Associate

**Key Responsibilities**
- Make outbound calls to potential customers to introduce products and services and generate leads.
- Handle inbound calls, address customer queries, and provide accurate information.
- Follow up on leads and maintain a pipeline of prospective clients.
- Achieve daily, weekly, and monthly call and sales targets.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Provide feedback on customer preferences and market trends to the sales team.
- Ensure high levels of customer satisfaction through professional and courteous communication.
- Collaborate with the sales and marketing team to improve outreach strategies.

**Qualifications**
- High school diploma or equivalent; Bachelor’s degree is a plus.
- Proven experience as a **Telecaller**, **Customer Service Representative**, or similar role (**1-2 years preferred**).
- Excellent verbal communication and active listening skills.
- Strong persuasion and negotiation abilities.
- Familiarity with **CRM** software and telecalling tools.
- Ability to handle rejection and remain motivated.
- Fluency in **English** is required.

**Preferred Skills**
- Experience in sales or telemarketing.
- Knowledge of the finance industry.
- Ability to multitask and manage time effectively.
- Positive attitude and resilience under pressure.

**How to Apply**

**Why ViTWO?**
- At ViTWO, we pride ourselves on being a leading CFO service provider with a proven track record of delivering exceptional financial solutions. Our innovative software and AI-driven products empower businesses across the globe to streamline their financial operations and achieve sustainable growth._
- With strong credentials and trust built from diverse vendors and clients worldwide, ViTWO offers a dynamic and collaborative work environment where innovation thrives. Join us to be part of a team that’s redefining financial excellence on a global scale_

**What We Offer**
- Competitive salary with performance-based incentives.
- Comprehensive training and ongoing support.
- Opportunities for career growth and advancement.
- Friendly and supportive work environment.
- Additional benefits
- health insurance, Provident Fund, paid leaves, etc.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Compensation Package:

- Bonus pay
- Performance bonus
- Yearly bonus

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Ability to commute/relocate:

- New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Proficiency in English?
- What is your current CTC?
- What would be your expected CTC?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telecommunication: 1 year (required)

Work Location: In person

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