International BPO Chat process in Kolkata

2 weeks ago

Kolkata, West Bengal, India 2coms Full time ₹ 5,25,600 per year

SUMMARY

Job Title: Customer Support Associate (Chat)

Location: DLF2, Rajarhat, Kolkata

Work Mode: Work from Office

Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs)

Salary: Up to 4.2 LPA (based on experience and last drawn CTC)

NOTE:Only Kolkata candidates can apply. Freshers not eligible.

Company Overview:

Our client is a leading multinational telecommunications company headquartered in London. It is the UK's largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally.

Requirements- Minimum 1 year of experience in an international BPO (chat/email process)

Strong command over English both written and verbal

Knowledge of customer service principles and practices

Basic technical knowledge is a plus

Flexible to work in 24/7 rotational shifts
Educational Qualification:

  • Undergraduates, Graduates, and Postgraduates are eligible to apply

Benefits

Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

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