Senior Manager Application Technology, IT Service Operation Lead
2 weeks ago
Empowering people, creating technology.
Key Responsibilities:
• Manage and govern IT services in the skill area.
• Define and implement IT services in the skill area.
• Oversee the overall IT budget in the skill area.
• Streamline IT services in the skill area.
• Lead the IT team in the skill area and establish a high-performance IT organization.
• Partner with business stakeholders for business process management.
• Contribute to incident and problem management.
• Ensure process management and governance for IT Service Operation.
• Manage incidents, problems, access, events, and request fulfillment.
• Drive continuous improvement for operational services across business processes.
• Monitor external partners on an operational level.
• Ensure crisis coping and service level fulfillment.
• Contribute to establishing a high-performance IT organization.
Qualifications:
• University degree in IT or equivalent combination of education and experience.
• Business knowledge: In-depth understanding of overall business models.
• Functional knowledge:
• Substantial knowledge of application systems (ERP, CRM, PLM, Quality & MES, SRM, Financial Reporting and Management, HCM, Integration Services, IT Service Management tools, Business analytics Systems).
• Broad knowledge of application systems (ERP, CRM, PLM, Quality & MES, SRM, Financial Reporting and Management, HCM, Integration Services, IT Service Management tools, Business analytics Systems).
• Business process knowledge:
• Broad knowledge of financial processes, HCM processes, sales processes, sourcing processes, production processes, logistics processes, quality processes, PDM processes, CAX processes, EDI supported processes, and IT Service Management processes for Automotive Suppliers.
• Proficient level of English. Skills in an additional major language are welcome.
-
Mohali, Punjab, India Freudenberg Full timeEmpowering People, Creating TechnologyKey Responsibilities:As a Senior Manager Application Technology IT Service Operation, you will be responsible for process management and governance of IT services in its skill area.Definition and implementation of IT services in its skill area.Management of overall IT budget in its skill area.Streamline IT services in...
-
Mohali, Punjab, India Freudenberg Full timeEmpowering People, Creating TechnologyKey Responsibilities:As a Senior Manager Application Technology IT Service Operation, you will be responsible for process management and governance of IT services in its skill area.Definition and implementation of IT services in its skill area.Management of overall IT budget in its skill area.Streamline IT services in...
-
Mohali, Punjab, India Freudenberg Full timeEmpowering people, creating technology.Responsibilities:As a Senior Manager Application Technology, IT Service Operation, you will be responsible for process management and governance of IT services in its skill area.Definition and implementation of IT services in its skill area are key aspects of this role.Management of overall IT budget in its skill area...
-
Mohali, Punjab, India Freudenberg Full timeEmpowering People, Creating TechnologyKey Responsibilities:As a Senior Manager of Application Technology, you will oversee the process management and governance of IT services, ensuring seamless integration with our business processes.Definition and implementation of IT services will be your primary focus, driving innovation and efficiency.You will manage...
-
Mohali, Punjab, India Freudenberg Full timeEmpowering People, Creating TechnologyKey Responsibilities:Oversee process management and governance of IT services in its skill area, ensuring seamless integration and efficiency.Define and implement IT services in its skill area, driving innovation and improvement.Manage overall IT budget in its skill area, optimizing resources and minimizing...
-
Senior Operations Manager
2 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
IT Service Operation Manager
2 weeks ago
Mohali, Punjab, India Freudenberg Full timeEmpowering People, Creating Technology.We are looking for an experienced IT Service Operation Manager to join our team at Freudenberg. As a key member of our IT organization, you will be responsible for process management and governance of IT services in your area of expertise. Key responsibilities include defining and implementing IT services, managing...
-
Senior Operations Manager
4 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a team of highly skilled professionals.The People First culture at TaskUs...
-
Senior Operations Manager
4 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs:TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to empower our clients to represent, protect, and grow their brands through innovative and scalable solutions.As a Senior Operations Manager at TaskUs, you will play a critical role in...
-
Senior IT Operations Manager
3 weeks ago
Mohali, Punjab, India RChilli Inc. Full timeJob Title: Senior IT Operations ManagerJob Summary:We are seeking a highly skilled Senior IT Operations Manager to lead our IT operations team at RChilli Inc. The ideal candidate will have a strong background in IT management, cloud services, and security.Key Responsibilities:Develop and implement strategic plans for IT operations to support business...
-
Senior Operations Manager
3 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs: As a leading provider of outsourced digital services and next-generation customer experience, TaskUs empowers fast-growing technology companies to represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, we serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food...
-
Senior Operations Manager
3 weeks ago
Mohali, Punjab, India TaskUs Full timeAbout TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a team of highly skilled professionals.Job Summary: We are seeking a Senior...
-
Senior Operations Director
2 weeks ago
Mohali, Punjab, India TaskUs Full time{"About TaskUs": "TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Senior Operations Manager
3 weeks ago
Mohali, Punjab, India eClerx Full timeJob SummaryeClerx is seeking a highly experienced Senior Process Manager to join our Voice Process team. The ideal candidate will have over 10 years of experience in process management and leadership roles, with a strong background in troubleshooting, strategic planning, and team management.Key ResponsibilitiesDevelop and implement process improvements to...
-
Service Delivery Manager
3 days ago
Mohali, Punjab, India AVASO Technology Solutions Full timeJob Summary:We are seeking an experienced Service Delivery Manager to join our AVASO Technology Solutions team in Mohali, Punjab. The successful candidate will be responsible for ensuring the efficient and effective delivery of IT services to meet the needs of our organization and its customers.Key Responsibilities:Service Delivery Management: Plan,...
-
Senior Project Manager
4 weeks ago
Mohali, Punjab, India AVASO Technology Solutions Full timeJob Title: Senior Project ManagerWe are seeking a highly experienced and detail-oriented Senior Project Manager to lead and oversee the planning, execution, and successful completion of complex transitional projects within our organization.The Senior Project Manager will play a crucial role in ensuring a seamless Project Management from the current state to...
-
Field Service Operations Coordinator
2 weeks ago
Mohali, Punjab, India AVASO Technology Solutions Full timeAVASO Technology Solutions is currently seeking an experienced Field Service Coordinator to join our global organization. As a key member of our team, you will be responsible for managing resources, post-onboarding formalities, and skills development for our technicians.Responsibilities:Develop and manage a team of technicians to ensure effective...
-
Senior Project Lead
3 weeks ago
Mohali, Punjab, India AVASO Technology Solutions Full timeAbout the RoleWe are seeking a highly experienced and detail-oriented Senior Project Manager to lead and oversee the planning, execution, and successful completion of complex transitional projects within our organization.Key ResponsibilitiesProject Planning: Develop and manage comprehensive transition project plans, including defining objectives, scope,...
-
Field Service Coordinator
4 weeks ago
Mohali, Punjab, India AVASO Technology Solutions Full timeJob Title: Field Service CoordinatorAVASO Technology Solutions is seeking a highly motivated Field Service Coordinator to join our team. As a Field Service Coordinator, you will play a critical role in the success of our organization by coordinating and managing field service operations.Key Responsibilities:Develop and implement effective field service...
-
Field Service Coordinator
3 weeks ago
Mohali, Punjab, India AVASO Technology Solutions Full timeWe are seeking a highly motivated and organized Field Service Coordinator to join our team at AVASO Technology Solutions. As a Field Service Coordinator, you will play a critical role in the management of our field service operations, ensuring that our clients receive the highest level of service and support.Key Responsibilities:Develop and implement...