Field Service Coordinator
3 weeks ago
We are seeking a highly motivated and organized Field Service Coordinator to join our team at AVASO Technology Solutions. As a Field Service Coordinator, you will play a critical role in the management of our field service operations, ensuring that our clients receive the highest level of service and support.
Key Responsibilities:
- Develop and implement effective strategies for managing field service resources, including technicians, engineers, and other support staff.
- Work closely with the Regional Field Service Manager to ensure that all dispatch tickets are covered by suitable engineers.
- Collaborate with the Talent Acquisition team to identify and recruit new talent for the field service team.
- Manage the post-onboarding formalities for new engineers, including background checks and administrative tasks.
- Develop and deliver project-specific training to engineers to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Manage and analyze data to identify trends and areas for improvement in field service operations.
- Work closely with the finance team to ensure that all expenses are properly recorded and paid on time.
- Ensure that all field service operations are carried out in accordance with company policies and procedures.
Requirements:
- Basic understanding of EUC, Networking, Server, and Storage.
- Excellent interpersonal and communication skills.
- Good problem-solving and analytical skills.
- Ability to work under pressure and meet deadlines.
- Self-motivation and ability to take responsibility.
- Ability to demonstrate initiative and a proactive approach to daily tasks.
If you are a motivated and organized individual with a passion for service delivery and operations management, we encourage you to apply for this exciting opportunity.
AVASO Technology Solutions is an equal opportunities employer and welcomes applications from all qualified candidates.
We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality of opportunity.
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