Customer Experience Advocate

Job OverviewWe are seeking a dedicated Customer Experience Advocate to provide exceptional support to our customers.This is a full-time remote role where you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. Your day-to-day tasks will include responding to customer emails and phone calls, maintaining...

Job Title: Escalations ManagerAre you a highly skilled professional with exceptional conflict resolution skills and experience in EdTech call escalations?This is an exciting opportunity for a proactive and experienced individual to join our team as an Escalations Manager. As the final point of contact for unresolved learner and client complaints/escalations,...

About the Role:We are seeking a results-driven Customer Success Specialist to join our team.Key Responsibilities:Analyze and Interpret Customer Data: Use data analysis tools to track key performance indicators such as customer sentiment, engagement scores, and service request completion SLAs.Customer Health Monitoring: Regularly monitor customer health and...

Role OverviewWe are seeking a skilled professional to drive customer success and satisfaction.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively across teams.Key Responsibilities:Act as the primary point of contact for customers post-sale.Understand customer-specific requirements and...

As a key player in our international customer support operations, you will be responsible for delivering world-class service to customers across different countries. Your primary objective will be to ensure high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner.Key Responsibilities:Manage...

About UsWe're a software as a service startup building an AI-driven marketing, support and sales platform for e-commerce brands.We work with thousands of e-commerce brands globally and have secured significant investment from top investors.Our customers praise us in their reviews, and we're proud to share our achievements with you.About the RoleWe want to...

Key Roles and Responsibilities">The successful candidate will be responsible for providing top-notch service to our clients. This includes responding to customer inquiries in a timely and professional manner.">Main Functions">Resolve customer complaints and issues effectively">Work collaboratively with internal teams to resolve complex customer...

Transform Lives with Empathy and SupportWe are seeking a Mental Health Advisor to contribute to our growth journey in Bangalore.About the Role:Assist users experiencing abuse, mental health, and trauma through voice and non-voice interactions.Conduct comprehensive user assessments, evaluating symptoms, identifying risk factors, and formulating customized...

Product Support Lead Job Description  The Product Support Lead is a critical role in ensuring customer satisfaction by overseeing and optimizing support operations. This includes leading and managing the Customer Support team, focusing on delivering exceptional support and technical assistance to customers.  Key responsibilities include ensuring a...

Technical Support LeadKey Role Summary:We are looking for a highly motivated and skilled Technical Support Lead to join our organization. The ideal candidate will have excellent written and verbal communication skills, with the ability to convey complex technical concepts clearly and professionally.The successful candidate will possess strong analytical...