Customer Success Advocate

1 week ago


Agra, Uttar Pradesh, India beBeeCareer Full time ₹ 2,20,00,000 - ₹ 2,80,00,000

About Us

We're a software as a service startup building an AI-driven marketing, support and sales platform for e-commerce brands.

We work with thousands of e-commerce brands globally and have secured significant investment from top investors.

Our customers praise us in their reviews, and we're proud to share our achievements with you.

About the Role

We want to keep our customers long-term by focusing on customer success.

This role involves owning customer retention, making them fans of our brand, and listening to feedback to improve our product.

Your Responsibilities

  • Owning customer onboarding and providing a superior experience.
  • Tracking product adoption and ensuring customers get maximum value leading to upsells and expansion revenue.
  • Becoming a trusted product advisor, helping customers get the most out of our platform.

What Makes You a Good Fit

  • You care about delivering exceptional service experiences.
  • You enjoy helping people and making them successful.
  • You're interested in conversations with people from diverse backgrounds.

Our Culture

We're a team that values personal growth, wealth creation and winning together.

We hire based on our core values: Exceed Expectations, Make Things Happen, Say It Like It Is, Progress Over Perfection, and Don't Take Yourself Seriously, Take Your Work Seriously.

Perks and Benefits

  • Health Insurance and accident coverage for peace of mind.
  • Quarterly off-sites for intense planning sessions and fun activities.
  • Cult Fitness Membership for staying active.
  • Personal Development opportunities for growth.
  • Salary In Advance for trust and reliability.

How to Apply

If this sounds interesting, drop a note with why you'd want to work with us and what makes you a good fit.



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