
Account Growth Strategist
2 weeks ago
Job Title: Business Growth Manager
About the Position:
We are seeking a highly skilled Business Growth Manager to drive customer satisfaction and expansion. As a key member of our organization, you will be responsible for developing strategic plans to meet business objectives.
Key Responsibilities:
- Serve as the primary contact liaison for technical questions or escalations, collaborating with Support and Product Management teams.
- Help customers create tailored growth strategies, outlining critical goals and key performance indicators.
- Collaborate with Account management teams to secure contract renewals and identify opportunities for expanding usage across the customer's organization.
- Lead POCs for upsells and participate in pilot results presentations, QBR's and ABR's with key accounts.
Requirements:
- Minimum 5 years of experience in business development/customer success/project management role with a proven track record of success, particularly in managing major accounts.
- Technical experience in the relevant field with good analytical and project management skills.
- Proactive approach to problem solving with the ability to make independent decisions.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- Ability to multi-task and thrive in a fast-paced environment.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
About Us:
We are a leading company committed to delivering exceptional customer experiences through innovative solutions and best-in-class support.
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