IT Support Specialist
1 week ago
About HARCEPT IT Services Pvt. Ltd.
">HARCEPT IT Services Pvt. Ltd. provides a wide range of IT services to small and mid-sized businesses, aiming to bridge the gap between large corporations and smaller companies. Our primary focus is on delivering centralized support capabilities at a fraction of the cost to our customers, enabling them to escape the overhead costs associated with in-house IT departments.
">Job Overview
">The Helpdesk Technician II plays a vital role as the frontline support for our clients, ensuring prompt and effective assistance to resolve technical issues and support requests. Primary responsibilities include providing remote technical support via phone, email, or chat, addressing a wide range of IT-related issues including hardware and software troubleshooting, network connectivity problems, and system configurations.
">Key Responsibilities:
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