Key System Support Specialist

4 days ago


Gurgaon, Haryana, India Expertia AI Full time

We are seeking an experienced Key System Support Specialist to join our team at Expertia AI. As a Key System Support Specialist, you will play a vital role in ensuring the smooth operation and maintenance of our computer systems.

This is a highly rewarding opportunity for a skilled professional who can set up, maintain, and troubleshoot computer systems without impacting productivity. If you have a strong working knowledge of computer hardware and software systems, excellent problem-solving skills, and the ability to work well under pressure, we encourage you to apply.

  • Setting up computers and other hardware devices requires attention to detail and a solid understanding of technical specifications.
  • Meeting with the IT team to determine the sequence of operations ensures that all tasks are completed efficiently and effectively.
  • Starting operations by entering computer commands is a critical step in ensuring that all systems are functioning properly.
  • Monitoring error and stoppage messages helps identify potential issues before they become major problems.
  • Correcting errors, loading paper, and adjusting equipment settings requires a high degree of technical expertise and problem-solving skills.
  • Troubleshooting equipment malfunctions and software errors is a key responsibility of this role.
  • Responding to user requests and problems requires excellent communication and interpersonal skills.
  • Performing preventative maintenance helps prevent system downtime and ensure optimal performance.
  • Maintaining supply inventory ensures that all necessary resources are available when needed.
  • Ensuring the security of our computer systems is a top priority and requires a high level of technical expertise.

The ideal candidate will have a Bachelor's degree in Computer Science or a related field and proven work experience as a Key System Support Specialist. They will also possess advanced knowledge of computer electronics, including circuit boards, chips, processors, and peripheral equipment. Excellent problem-solving skills and the ability to work well under pressure are essential for success in this role.


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