IT Support Specialist

4 weeks ago


Gurgaon, Haryana, India 2coms Full time

Job Title: IT Support Specialist - Gurgaon

Job Summary: We are seeking a highly skilled IT Support Specialist to join our team in Gurgaon. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving system issues, and ensuring that all technical knowledge is documented in our knowledge database.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or in-person
  • Troubleshoot and resolve system issues in a timely and efficient manner
  • Document technical knowledge in our knowledge database
  • Collaborate with internal teams to resolve complex issues

Requirements:

  • Strong analytical capabilities and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Flexibility to work in a 24/7 model and adapt to changing priorities

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

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