IT Support Specialist

3 weeks ago


Gurgaon, Haryana, India Sprinklr Full time

Job Title: IT Support Specialist

Description:

We are seeking an experienced IT Support Specialist to join our team at Sprinklr. As an IT Support Specialist, you will provide technical assistance and support to our employees, ensuring they have the necessary tools and resources to perform their jobs effectively.

Key Responsibilities:

  • Provide technical support and troubleshooting for hardware, software, and network issues
  • Install, configure, and maintain computer systems, printers, and other peripherals
  • Perform routine maintenance tasks to ensure system stability and performance
  • Document and track technical issues and solutions
  • Collaborate with IT management to identify and implement process improvements
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2-5 years of experience in IT support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of computer systems, networks, and software
  • Self-motivation and ability to work independently

Why Sprinklr:

Sprinklr is a leading provider of enterprise software solutions, and we are committed to creating a culture of innovation and collaboration. As an IT Support Specialist at Sprinklr, you will have the opportunity to work with a talented team of professionals and contribute to the development of cutting-edge technology solutions. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.


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