IT Support Specialist
4 weeks ago
About the Role
We are seeking a skilled IT Support Specialist to join our Digital and Security team at Nothing. As a key member of our team, you will be responsible for providing exceptional support to our users, ensuring seamless IT operations, and contributing to the success of our organization.
Key Responsibilities
- Provide helpdesk support to users via phone, email, or ticketing system.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Assist with the installation, configuration, and maintenance of software applications.
- Perform routine maintenance and monitoring of IT infrastructure, including servers, networks, and other hardware.
- Ensure IT infrastructure is secure, up-to-date, and running efficiently.
Requirements
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 7 to 10 years of experience in an IT support or helpdesk role.
- Proficiency with Windows and macOS operating systems.
- Knowledge of common software applications and enterprise systems.
What We Offer
At Nothing, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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