IT Support Specialist

4 weeks ago


Gurgaon, Haryana, India Nothing Full time

About the Role

We are seeking a skilled IT Support Specialist to join our Digital and Security team at Nothing. As a key member of our team, you will be responsible for providing exceptional support to our users, ensuring seamless IT operations, and contributing to the success of our organization.

Key Responsibilities

  • Provide helpdesk support to users via phone, email, or ticketing system.
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
  • Assist with the installation, configuration, and maintenance of software applications.
  • Perform routine maintenance and monitoring of IT infrastructure, including servers, networks, and other hardware.
  • Ensure IT infrastructure is secure, up-to-date, and running efficiently.

Requirements

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 7 to 10 years of experience in an IT support or helpdesk role.
  • Proficiency with Windows and macOS operating systems.
  • Knowledge of common software applications and enterprise systems.

What We Offer

At Nothing, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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