Current jobs related to Advanced Technical Support Specialist - Bengaluru, Karnataka - beBeeTroubleshooting

  • Advanced Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Technical Support Specialist Position OverviewAbout the RoleThis technical support specialist position requires a highly skilled and experienced individual to deliver exceptional remote IT support services with a primary focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, and SharePoint.The ideal candidate will troubleshoot...

  • Advanced Technical Support Role

    2 weeks ago

    Bengaluru, Karnataka, India beBeeSupport Full time ₹ 18,00,000 - ₹ 24,00,000

    Technical Support Specialist Job DescriptionKey Responsibilities:Diagnose and resolve complex technical issues escalated from support teams.Perform deep-dive analysis to identify root causes and implement permanent fixes.Utilize advanced debugging and performance tuning techniques.Technical Expertise:Provide expert-level support for various technologies,...

  • Advanced Technical Support Professional

    2 weeks ago

    Bengaluru, Karnataka, India beBeeExpert Full time ₹ 18,00,000 - ₹ 25,00,000

    Senior IT Support SpecialistJob Summary:We are seeking a highly skilled Senior IT Support Specialist to join our global IT support team.This is an exciting opportunity for a technical expert and problem solver to make a meaningful impact on our organization's overall performance and customer experience.Key Responsibilities:Provide high-quality, end-to-end IT...

  • Advanced Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 14,40,000 - ₹ 21,60,000

    Job OverviewTechnical Support RoleThis technical support position is designed to provide advanced assistance with technology issues and ensure the smooth operation of our systems.As a key member of our team, you will work closely with IT leadership to develop guidelines and procedures for service delivery.Key Responsibilities:Respond to inquiries from team...

  • Technical Support Specialist L2

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Technical Support Specialist L2Overview:We are seeking a skilled and experienced Technical Support Specialist to join our team. This is an exciting opportunity for individuals who are passionate about providing exceptional technical support to clients.As a Technical Support Specialist, you will be responsible for troubleshooting and resolving...

  • Senior Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Our team is seeking a skilled technical support specialist to join our growing organization. This role will involve providing advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure.Key Responsibilities:Provide expert-level technical...

  • IT Infrastructure Technical Support Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 70,00,000

    Highly Skilled IT Support SpecialistOur company is looking for a highly skilled IT support specialist to join our team. This individual will be responsible for providing level 2 technical support to our customers, troubleshooting issues, and performing in-depth analysis of recurring problems.Provide advanced technical support to customers via phone, email,...

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeSoftware Full time ₹ 15,00,000 - ₹ 20,00,000

    Technical Support Specialist Job OpportunityWe are seeking an experienced professional to provide technical support to our clients. As a Technical Support Specialist, you will be responsible for providing training sessions and software demonstrations.You will also design, build, and implement solutions to automate complex workflows, contribute to software...

  • Technical Support Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients.

  • Remote Technical Support Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 7,20,000 - ₹ 12,15,000

    Job Description">We are seeking an enthusiastic Technical Support Specialist to provide remote and office-based support for our clients. This role involves troubleshooting first-line issues across a variety of products, including a Content Management System (CMS). The successful candidate will be responsible for managing tickets, escalating issues,...

Advanced Technical Support Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeTroubleshooting Full time ₹ 7,50,000 - ₹ 15,00,000
Job Description

We are seeking a highly skilled and proactive technical support specialist to provide advanced technical customer support for Cloud-based applications, with a strong focus on Salesforce troubleshooting at the platform level. This role requires deep analytical thinking, exceptional problem-solving skills, and the ability to manage complex technical issues while delivering outstanding customer experiences.

This position is ideal for individuals who enjoy working in a fast-paced environment, collaborating with cross-functional teams, and staying up-to-date with the latest technologies and best practices.

  • Provide second-level technical support for Cloud applications and web Salesforce platform-level issues, including but not limited to:
  • Configuration issues: Incorrect field mappings, broken validation rules, workflow automation errors.
  • Permission/access problems: Role hierarchy conflicts, profile or permission set misconfigurations.
  • Integration failures: API errors, data sync issues with third-party applications.
  • Performance issues: Slow page loads, query timeouts, resource bottlenecks.
  • Customization bugs: Apex code exceptions, Lightning component failures, Flow Builder automation errors.

Utilize Salesforce tools such as Setup Menu, Developer Console, Debug Logs, Object Manager, and Flow Builder for root cause analysis and resolution.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 4 years of prior experience in technical customer support for Cloud applications and web technologies.
  • Strong analytical skills with attention to detail and accuracy.
  • Ability to drive complex issues to resolution in a structured, methodical manner.
  • Excellent verbal and written communication skills, including strong documentation ability.
  • Team player with adaptability to changing priorities in a fast-paced environment.
  • Passion for learning new technologies and approaches.
Benefits

This role offers a unique opportunity to work with a talented team, develop your skills and knowledge, and make a meaningful impact on our customers' experiences.

Others

Shift time: 4:00 pm to 1:00 am IST.