Technical Support Specialist L2

3 days ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 24,00,000

Job Title: Technical Support Specialist L2

Overview:

We are seeking a skilled and experienced Technical Support Specialist to join our team. This is an exciting opportunity for individuals who are passionate about providing exceptional technical support to clients.

As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues, providing technical guidance and training to clients, and collaborating with cross-functional teams to ensure seamless delivery of services.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve complex technical issues related to hardware, software, and networking
  • Develop and deliver technical training sessions to clients on various topics
  • Collaborate with cross-functional teams to ensure smooth delivery of services
  • Stay up-to-date with industry trends and advancements in technology

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 4 years of experience in technical support or a related field
  • Strong knowledge of operating systems, hardware, and software
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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