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Senior CRM Executive

4 weeks ago

Mumbai, Maharashtra, India JewelsHire Full time

JewelsHire invites applications for a distinguished leader in the realm of jewellery industry recruitment. This role is based at a renowned jewellery manufacturer located in Andheri East Mumbai.

Key Responsibilities:

  • Coordinate with customers to ensure seamless communication.
  • Prepare quotations and share them with customers via email.
  • Enter orders received in Jewellery Software.
  • Understand costing and pricing in Jewellery, and apply this knowledge to make informed decisions.
  • Collaborate with the production team to ensure timely order fulfillment.
  • Coordinate shipment building and release.
  • Foster a collaborative and innovative team culture.
  • Align CRM initiatives with overall business objectives by collaborating with cross-functional teams.

Requirements:

  • Graduation
  • 4-5 years of experience in the Domestic Market
  • Excellent communication skills in English and Hindi
  • Proficiency in Excel
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively across departments and levels of the organization
  • Demonstrated success in driving customer engagement and loyalty

Benefits:

  • Salary up to 35k
  • Location: Seepz Andheri East Mumbai