CRM Operations Specialist
2 weeks ago
We are seeking a highly skilled CRM Executive to join our team at Realtevo Channels Pvt. Limited. As a key member of our sales team, the successful candidate will be responsible for managing leads in our CRM system and ensuring timely follow-up with leads.
The CRM Executive will maintain and update our CRM database with client information and status, communicate effectively with sales associates via various channels, and ensure seamless communication between internal teams and clients. Additionally, the candidate will handle client queries and provide appropriate solutions in a timely manner, work closely with the sales team to ensure smooth handoff of leads and follow-up on sales activities, and create and maintain reports on lead status, sales activity, and client communication.
Key Responsibilities:
- Manage leads in our CRM system and ensure timely follow-up
- Maintain and update CRM database with client information and status
- Communicate effectively with sales associates
- Ensure seamless communication between internal teams and clients
- Handle client queries and provide solutions
- Work closely with the sales team to ensure smooth handoff of leads
- Create and maintain reports on lead status, sales activity, and client communication
Qualifications:
- Minimum of 1 year of experience in CRM in a channel partner or developer firm
- Bachelor's degree in business, marketing, or related field preferred
- Knowledge of CRM software and lead management processes
- Excellent communication skills, both written and verbal
- Strong organizational and time management skills
- Ability to work independently and in a team environment
- Strong attention to detail and accuracy
- Ability to multitask and prioritize effectively
Candidates with experience in the real estate industry are preferred.
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