CRM Operations Manager
3 weeks ago
Job Role: CRM Executive
Company: Realtevo Channels Pvt Limited
Overview: We are seeking a detail-oriented and organized CRM Executive to join our team. The ideal candidate will have a strong understanding of CRM software and lead management processes, with excellent communication and organizational skills.
Responsibilities:
- Lead Management: Responsible for managing leads in the CRM system, ensuring timely follow-up with leads, and maintaining accurate records.
- CRM Maintenance: Maintain and update the CRM database with client information and status, ensuring seamless communication between internal teams and clients.
- Communication: Communicate effectively with sales associates via phone, email, and other communication channels, ensuring a positive and professional experience for clients.
- Client Support: Handle client queries and provide solutions in a timely manner, working closely with the sales team to ensure smooth handoff of leads and follow-up on sales activities.
- Reporting: Create and maintain reports on lead status, sales activity, and client communication, providing valuable insights to the sales team and leadership.
Qualifications:
- Minimum 1 year of experience in CRM in a channel partner or developer firm.
- Bachelor's degree in business, marketing, or related field preferred.
- Knowledge of CRM software and lead management processes.
- Excellent communication and organizational skills.
Requirements:
- Ability to work independently and in a team environment.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritize effectively.
Preferred Candidate: Candidate with experience in the real estate industry.
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