Senior CRM Executive

4 weeks ago


Mumbai, Maharashtra, India JewelsHire Full time
Job Description
JewelsHire, a distinguished leader in the realm of jewellery industry recruitment, is seeking a skilled professional to fill a position at a renowned jewellery manufacturer located in the Andheri East area of Mumbai.

Key Responsibilities:
  • Coordinate with customers to ensure seamless communication and relationship building.
  • Prepare and share quotations with customers via email.
  • Enter received orders into the jewellery software system.
  • Develop a strong understanding of costing and pricing in the jewellery industry.
  • Collaborate with the production team to ensure timely order fulfillment.
  • Ensure orders are dispatched promptly.
  • Understand shipment building and release processes.
  • Foster a collaborative and innovative team culture.
  • Align CRM initiatives with overall business objectives by collaborating with cross-functional teams.


Requirements:
  • Graduation required.
  • 4-5 years of experience in the domestic market.
  • Excellent communication skills in English and Hindi.
  • Strong proficiency in Excel.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively across departments and levels of the organization.
  • Demonstrated success in driving customer engagement and loyalty.


Benefits:
  • Salary budget up to 35k.
  • Location: Seepz, Andheri East, Mumbai.


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