Senior CRM Executive
4 weeks ago
JewelsHire, a distinguished leader in the realm of jewellery industry recruitment, is seeking a skilled professional to fill a position at a renowned jewellery manufacturer located in the Andheri East area of Mumbai.
Key Responsibilities:
- Coordinate with customers to ensure seamless communication and relationship building.
- Prepare and share quotations with customers via email.
- Enter received orders into the jewellery software system.
- Develop a strong understanding of costing and pricing in the jewellery industry.
- Collaborate with the production team to ensure timely order fulfillment.
- Ensure orders are dispatched promptly.
- Understand shipment building and release processes.
- Foster a collaborative and innovative team culture.
- Align CRM initiatives with overall business objectives by collaborating with cross-functional teams.
Requirements:
- Graduation required.
- 4-5 years of experience in the domestic market.
- Excellent communication skills in English and Hindi.
- Strong proficiency in Excel.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively across departments and levels of the organization.
- Demonstrated success in driving customer engagement and loyalty.
Benefits:
- Salary budget up to 35k.
- Location: Seepz, Andheri East, Mumbai.
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