Senior CRM Program Manager

2 weeks ago


Mumbai, Maharashtra, India NIRMAL Full time
Job Description:

As a key member of the NIRMAL team, the Senior CRM Program Manager will be responsible for managing, coordinating, and executing customer loyalty programs. This involves engaging customers through continuous communications across the product lifecycle, providing timely responses and quality solutions to all customer queries and complaints, and being proactive as the single point of contact (SPOC) for all customer interactions.

Requirements:
• Graduate or MBA degree
• 4 years of work experience in a similar role

What We Offer:
• A dynamic and challenging work environment
• Opportunities for growth and professional development
• A competitive salary and benefits package
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