Senior CRM Executive

4 weeks ago


Mumbai, Maharashtra, India NIRMAL Full time
Job Title: Senior CRM Executive

Job Summary: We are seeking a highly skilled Senior CRM Executive to manage and coordinate customer loyalty programs.

Key Responsibilities:

* Manage customer loyalty programs to ensure timely responses and quality solutions to customer queries and complaints.

* Develop and implement strategies to engage customers through continuous communications across the product lifecycle.

* Collaborate with cross-functional teams to provide proactive and effective customer interactions.

Requirements:

* Graduate or MBA degree

* 4 years of experience in CRM operations

What We Offer:

* Opportunity to work with a dynamic team at NIRMAL

* Professional growth and development opportunities

How to Apply:

Please submit your application to NIRMAL HR department.
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