Senior CRM Executive
2 days ago
Key Responsibilities:
- Coordinate with customers to understand their needs and preferences.
- Prepare and share quotations with customers via email.
- Enter orders received in Jewellery Software.
- Understand costing and pricing in Jewellery.
- Coordinate with the production team to ensure timely order fulfillment.
- Ensure orders are dispatched on time.
- Understand shipment building and release.
- Foster a collaborative and innovative team culture.
- Align CRM initiatives with overall business objectives by collaborating with cross-functional teams.
Requirements:
- Graduation required.
- 4-5 years of experience in the Domestic Market.
- Good communication skills in English and Hindi.
- Proficiency in Excel.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively across departments and levels of the organization.
- Demonstrated success in driving customer engagement and loyalty.
Benefits:
- Salary Budget - Up to 35k.
- Location: Seepz, Andheri East, Mumbai.
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