Customer Support Associate

2 weeks ago


Navi Mumbai, Maharashtra, India Work Strive Technologies Pvt. Ltd. Full time

We are looking for a Customer Support Associate to join Work Strive Technologies Pvt. Ltd.

The ideal candidate will have excellent communication skills and be able to handle customer queries with professionalism.

The role involves managing customer concerns, filing customer records, conducting surveys, and providing clear instructions to resolve issues.

Key responsibilities include:

  • Filing customer records, including contact information and purchases.
  • Conducting surveys and writing reports based on customer feedback.
  • Providing customers with clear instructions to resolve issues.
  • Rerouting customer calls to other departments when advanced solutions are needed.

Requirements:

  • H.S(12th) or Any graduate.


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