Customer Support Advocate

4 weeks ago


Navi Mumbai, Maharashtra, India Talent search Associates Full time

Key Responsibilities:

• Convert customers into passionate brand advocates through proactive issue resolution

• Respond to customer inquiries in a professional and timely manner

• Collaborate with internal departments for query resolution and maintain regular follow-ups

• Provide regular updates to customers on attempted open cases

• Adhere to the servicing escalation matrix

Requirements:

• 1 year of experience in a similar role

• Salary: up to ₹4,00,000 per annum for experienced candidates

• Salary: ₹20,000 per month for freshers

About the Role:

This is an exciting opportunity to join Talent Search Associates as a Customer Service Representative where you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.



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