Customer Support Advocate
4 weeks ago
Key Responsibilities:
• Convert customers into passionate brand advocates through proactive issue resolution
• Respond to customer inquiries in a professional and timely manner
• Collaborate with internal departments for query resolution and maintain regular follow-ups
• Provide regular updates to customers on attempted open cases
• Adhere to the servicing escalation matrix
Requirements:
• 1 year of experience in a similar role
• Salary: up to ₹4,00,000 per annum for experienced candidates
• Salary: ₹20,000 per month for freshers
About the Role:
This is an exciting opportunity to join Talent Search Associates as a Customer Service Representative where you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.
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