Customer Support Associate

4 weeks ago


Mumbai, Maharashtra, India Mekyek Full time

Job Title: Customer Support Associate

Job Summary: We are seeking motivated and dynamic individuals to collaborate with our internal teams to ensure customer satisfaction. As a Customer Support Associate, you will be responsible for making outbound calls to generate leads, providing excellent customer service, and resolving issues promptly.

Key Responsibilities:

  • Collaborate with internal teams to ensure customer satisfaction.
  • Make outbound calls to generate leads.
  • Provide excellent customer service and resolve issues promptly.
  • Promote financial products such as credit cards, personal loans, and savings accounts.
  • Attend a 7-day training program to enhance skills.
  • Work from 9:30 am to 6:30 pm, Monday to Saturday, with Sundays off.

Requirements:

  • HSC passed or above.
  • Comfortable with a walk-in interview.

Benefits:

  • Gross Salary: 15339 to 23139 (based on experience).
  • Net Salary: 13408 to 21004 (based on experience).
  • Performance-based incentives.


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