Strategic Client Partner

7 days ago


Delhi, Delhi, India beBeeDelivery Full time ₹ 24,00,000 - ₹ 30,00,000
Client Delivery Manager Position

This role involves acting as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally.

  • Location: Gurugram
  • Functional Area: Operations & Delivery

The ideal candidate will possess a strong interest in learning and crafting technology products and solutions. They will also have excellent verbal and written communication skills, comfortable interfacing with business users.

The successful candidate will be responsible for:

  • Assisting in the implementation and onboarding of new clients, ensuring a seamless transition and understanding of our products/services.
  • Collaborating with cross-functional teams, including Sales, Product Development, and Technology, to resolve client issues and optimize service delivery.
  • Monitoring client accounts, tracking performance metrics, and providing regular reports to management and clients.
  • Conducting client training sessions and workshops to enhance their understanding and utilization of our offerings.

Key qualifications for this position include:

  • Proven experience in a client-facing role, preferably in customer support or client services.
  • Demonstrated ability to thrive in a fast-paced environment while maintaining a calm demeanor under pressure or when unexpected issues arise.
  • Strong technical skills and capabilities to understand business applications, analytics, and platform technologies.

We offer a range of benefits, including professional development opportunities, interesting work, and supportive leaders. Our team fosters a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.



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