International Business Coordinator
1 month ago
At CuringBusy, we are seeking a highly skilled Client Coordinator to join our team. This fully remote position is a unique opportunity to work with international clients and contribute to the growth of our company.
About the Role
This role involves managing client inquiries, ensuring seamless order management, and nurturing client relationships to drive high satisfaction and retention.
Responsibilities
- Client Calls & Conversion: Engage with clients over calls, convert inquiries into paying customers, and identify their needs to propose suitable service solutions.
- Freelancing Platforms: Navigate and leverage freelancing platforms such as Fiverr and Upwork for potential leads and client engagement.
- Client Query Management: Address client questions and concerns promptly, ensuring a smooth and positive experience throughout the client journey.
- Order Management: Oversee and coordinate the end-to-end order process to ensure client expectations are met.
- Relationship Management: Build and maintain strong client relationships by obtaining feedback, ensuring satisfaction, and implementing strategies to enhance retention rates.
- Sales & Target Achievement: Demonstrate exceptional sales abilities by consistently surpassing sales targets and adapting to dynamic client needs.
- Negotiation & Decision-Making: Use effective negotiation skills and sound judgment to handle complex business situations.
Requirements
- Bachelor's degree in Sales, Business Administration, Marketing, or a related field.
- 2+ years of proven B2B sales experience with a successful track record in international client management.
- Proficiency with freelancing platforms like Fiverr and Upwork.
- Strong negotiation skills with a keen ability to make informed, strategic decisions.
- Experience in client relationship management, with an emphasis on customer satisfaction and retention.
- Previous experience in lead generation is preferred.
- Highly motivated, self-starter with a street-smart attitude and the ability to adapt to a fast-paced environment.
Benefits
Your Benefits:
1. Work from Home Job/Completely Remote
2. Directly report to the top management team
3. Opportunity to grow with a Fast-Growing Startup
4. Exposure to International Clients
Job timings: 3 PM - 12 AM IST / 6 PM - 3 AM IST (Monday-Friday)
Salary: 4-5LPA
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