Strategic Partnership Development Manager

6 days ago

Ellore, Andhra Pradesh, India beBeeStrategic Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Strategic Partner Liaison

We are seeking a proactive and relationship-driven individual to oversee our network of strategic partners.

This role requires a blend of relationship management, operational oversight, and account servicing to ensure partners are supported, satisfied, and aligned with our business objectives.

  • Manage end-to-end partner lifecycle, including onboarding, documentation, deliverables, invoicing, and ongoing relationship management.
  • Serve as the primary point of contact for all partner-related queries, communications, and escalations.
  • Responsible for meeting strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.
  • Conduct contract verification to ensure compliance with legal, financial, and operational terms before activation.
  • Conduct quality checks by calling newly onboarded partners to verify onboarding experience, clarify details, and ensure they meet predefined standards and service-level expectations.
  • Identify and escalate any inconsistencies, concerns, or red flags observed during partner calls
  • Maintain records of all communication for audit and quality assurance purposes.
  • Update and maintain the partner database, ensuring all records are accurate, complete, and up to date.
  • Ensure that all reward terms and conditions (T&Cs) are accurately recorded, updated in real-time, easily accessible, and fully compliant with company policies.
  • Prepare regular reports summarizing invoice status, payment history, and outstanding balances.
  • Collaborate with finance and accounts teams to support smooth reconciliation processes.
Required Skills & Qualifications:
  • Bachelor's / Master's degree in Any Discipline.
  • 3+ years of experience in Partnerships Account management, client success / Servicing or Relationship Management roles.
  • Strong interpersonal and communication skills, with a passion for building long-term relationships.
  • Organized, proactive, and capable of managing multiple partner accounts simultaneously.
  • Ability to think strategically while executing tactically.
  • Collaborative mindset with strong stakeholder management skills.
  • Proficiency in Microsoft Excel, with knowledge of formulas such as VLOOKUP, HLOOKUP, IF statements, PivotTables, and basic data analysis functions.
  • Ability to analyze, organize, and present data effectively using Excel for reporting, reconciliation, and decision-making.
Benefits:

The successful candidate will have the opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to the growth and development of our strategic partnerships.

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