Help Desk Professional

16 hours ago

Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Job Opening: Help Desk Specialist

We are seeking a skilled Help Desk Specialist to join our team in a dynamic environment.

About the Role

The successful candidate will be responsible for delivering top-notch service to clients through effective communication and problem-solving skills.

Key Responsibilities
  • Provide timely and accurate assistance via phone or other communication channels
  • Maintain detailed records of interactions and adhere to established procedures
  • Meet performance metrics, including quality, accuracy, and customer satisfaction
  • Collaborate with internal stakeholders to resolve complex issues
Required Skills and Qualifications
  • Clear and confident voice clarity
  • Strong listening and communication skills
  • High fluency in English
  • Ability to work in a fast-paced environment
Benefits

Freshers welcome. Candidates with 6 months or more experience preferred. Prior experience in a call center/BPO an added advantage.

What We Offer

A supportive team environment, opportunities for growth and development, and a chance to make a real impact in the lives of our clients.

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