
Relationship Building Professional
4 days ago
About Us:
We are a leading manufacturer and exporter of plant-based beauty products with over 20 years of experience.
We blend herbal heritage with modern quality standards to create innovative skincare and hair care products.
We proudly serve markets in the UAE, Iraq, Iran, Nepal, and Southeast Asia.
About the Role:
This is a full-time on-site role for a Customer Relationship Management Manager located in Ahmedabad.
The CRM Manager will be responsible for developing and managing customer relationships, analyzing data, and improving engagement.
Daily tasks include overseeing customer interactions, coordinating with sales and marketing teams, creating reports on customer insights, and managing segmentation projects.
- Data analysis skills for actionable insights
- Strong communication skills for effective customer interactions
- Sales and market segmentation experience
- Project management capabilities
- Excellent organizational and multitasking abilities
- Bachelor's degree in business administration or related field
Responsibilities:
- Develop and manage customer relationship strategies
- Analyze customer data for business growth
- Improve customer engagement through targeted initiatives
- Oversee customer communications for seamless interactions
- Coordinate with sales and marketing teams for aligned efforts
- Create reports on customer insights for informed decision-making
- Manage segmentation projects for enhanced customer experiences
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