Building Guest Relationships

3 days ago


Chennai, Tamil Nadu, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000
Guest Relations Specialist

  • A guest relations specialist is responsible for ensuring that guests have a positive experience at our establishment. They achieve this by engaging with guests in a courteous, friendly, and professional manner.
  • Training and Orientation: Participate in a structured training program that includes orientation to the establishment's policies, procedures, and service standards.
  • They must learn how to engage with guests effectively, practice active listening and empathy when addressing guest needs and concerns, and provide excellent customer service.
  • Familiarize yourself with the property's reservation system and assist with front desk operations, including guest check-in, check-out, and registration.
  • They must be able to handle guest inquiries, requests, and complaints and assist with providing appropriate solutions and services.
  • Room Inspections: Participate in room inspections to ensure they meet quality and cleanliness standards and report any issues to relevant departments for resolution.
  • Guest Information: Provide guests with information about the property's amenities, services, local attractions, and dining options.
  • Problem Resolution: Work under the guidance of senior staff to resolve guest issues or concerns, striving to exceed guest expectations.

Key Responsibilities:
  • Customer Service: Engage with guests in a courteous, friendly, and professional manner.
  • Training and Development: Participate in a structured training program and familiarize yourself with the property's policies, procedures, and service standards.
  • Front Desk Operations: Assist with front desk operations, including guest check-in, check-out, and registration.
  • Communication: Practice active listening and empathy when addressing guest needs and concerns.
  • Problem Solving: Handle guest inquiries, requests, and complaints and assist with providing appropriate solutions and services.
  • Quality Control: Participate in room inspections to ensure rooms meet quality and cleanliness standards and report any issues to relevant departments for resolution.


  • Chennai, Tamil Nadu, India beBeeGuestRelations Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Description:">An Associate in Guest Relations is responsible for ensuring a positive and memorable experience for guests by addressing their needs, resolving issues, and maintaining strong relationships.">Responsibilities:">">Greeting guests, answering their inquiries, and providing information about services, facilities, and amenities">Assisting with...


  • Chennai, Tamil Nadu, India beBeeCommunityManager Full time ₹ 5,00,000 - ₹ 10,00,000

    Community Manager Role Description:The primary focus of this role is to create a positive and engaging environment for all members. This involves managing daily operations, handling revenue, and overseeing expenses.Key Responsibilities:Operations Management: Ensure seamless day-to-day activities, including office space management and revenue...


  • Chennai, Tamil Nadu, India Four Points Full time

    Our jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether...


  • Chennai, Tamil Nadu, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

    Corporate Relationship ProfessionalJob Summary:This is an Internal document detailing the role of a Corporate Relationship Professional. The incumbent will be responsible for maintaining relationships with corporate clients, identifying sales opportunities and cross-selling bank products.Key Responsibilities:Maintain awareness of corporates with entry point...


  • Chennai, Tamil Nadu, India beBeeBusinessGrowth Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Relationship Manager Yes FirstWe are seeking a seasoned Relationship Manager to join our team. In this role, you will be responsible for managing relationships with high net worth clients and driving business growth.The ideal candidate will have strong communication skills, the ability to build trust with clients, and a proven track record of...


  • Chennai, Tamil Nadu, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Success AssociateProvide personalized service to clients, ensuring seamless communication and issue resolution.Develop strong relationships with clients through effective listening, empathy, and problem-solving skills.Support clients throughout the home-buying process, offering guidance on documentation and post-sales support.Collaborate with...


  • Chennai, Tamil Nadu, India WESTIN HOTELS & RESORTS Full time

    Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms Assist Housekeeping management in managing daily activities Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry Document and resolve issues with discrepant rooms with the...


  • Chennai, Tamil Nadu, India beBeeRelationship Full time ₹ 6,00,000 - ₹ 11,20,000

    As a key member of our team, you'll drive process improvements and boost efficiency by leveraging strategic thinking and data-driven decisions.We're redefining group getaways with luxury villas in famous holiday destinations across the country. You'll deliver impactful results in a fast-paced environment.You'll bring a user-centric approach to enhance...


  • Chennai, Tamil Nadu, India beBeeProject Full time ₹ 2,00,00,000 - ₹ 2,40,00,000

    Job TitleJob Description: As a seasoned professional, you will be responsible for spearheading the development of small-format guest houses across 50 selected sites in Tamil Nadu. You will oversee the entire project lifecycle – from land identification to handover, encompassing legal, construction, furnishing, staffing, and marketing.Identify suitable...


  • Chennai, Tamil Nadu, India beBeeDevelopment Full time ₹ 2,40,00,000

    Project Development ManagerWe are seeking a seasoned professional to oversee the development of boutique guest houses across 50 strategic sites in Tamil Nadu over a two-year period.Job Responsibilities:Site Identification & Acquisition:ID suitable land plots (1200–2400 sq. ft.) in targeted towns across Tamil Nadu.Evaluate site feasibility based on...