Guest Service Associate

3 weeks ago

Chennai, Tamil Nadu, India Four Points Full time

Our jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area or assisting guests with loading unloading vehicles and transporting luggage to and from guest rooms and or designated bell area the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in there are a few things that are critical to success - creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional Guest Experience Experts will be on their feet and moving around stand sit or walk for an extended time move through narrow confined or elevated spaces as well as up and down stairs and or service ramps and taking a hands-on approach to work move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance reach overhead and below the knees including bending twisting pulling and stooping Doing all these things well and other reasonable job duties as requested is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONSEducation High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification NoneAt Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law Where timeless classics are woven with modern details Where business meets pleasure Where even when travelers are global they can experience the local As a member of the team you will become part of our united Four Points by Sheraton community where everyone is welcome we support each other and every hotel matters We provide exactly what guests need in an uncomplicated way If you are seeking opportunities to put guests at ease in a friendly genuine and approachable environment join our team In joining Four Points you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you

  • Guest Services Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott Full time

    Job Number 24154190 Job Category Rooms Guest Services Operations Location The Westin Chennai Velachery 154 Velachery Main Road Chennai Tamil Nadu India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change late check-out requests Secure...

  • Guest Service Associate

    3 weeks ago

    Chennai, Tamil Nadu, India WESTIN HOTELS & RESORTS Full time

    Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms Assist Housekeeping management in managing daily activities Act as a liaison to coordinate the efforts of Housekeeping Engineering Front Office and Laundry Document and resolve issues with discrepant rooms with the...

  • Guest Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeGuestService Full time ₹ 15,00,000 - ₹ 28,00,000

    Front Desk AssociateThe Front Desk Associate plays a critical role in ensuring the smooth operation of our hospitality services. Key responsibilities include:Managing guest arrivals, departures, and room assignments;Processing payments and handling billing inquiries;Activating and distributing room keys;Responding to guest requests and relaying messages to...

  • Customer Service Associate

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Customer Experience AssociateAs a Customer Experience Associate, you will be responsible for ensuring that our Guests have an exceptional experience while interacting with our hotel. This includes assisting the Front Office Manager with daily operations and working with customers to resolve any issues or concerns they may have.Key...

  • Housekeeping Guest Service Associate

    1 week ago

    Chennai, Tamil Nadu, India Aitken Spence Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Complete responsibility for hygiene, bed making, maintenance and cleanliness of area to meet hotel standards. Provides effective amenity and mini bar services in guest rooms.

  • Guest Service Ambassador

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeGuest Full time ₹ 6,00,000 - ₹ 8,00,000

    Job BriefWe are seeking a highly skilled Guest Service Ambassador to join our team at our Head Office in Mumbai. This role involves proactive communication with guests through various channels, ensuring timely and accurate responses to their queries, and resolving any concerns or issues they may have.Main Responsibilities:Communicate effectively with guests...

  • Front Desk Associate

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 2,00,000 - ₹ 2,50,000

    Job DescriptionWe are seeking a Front Desk Associate to join our team. The successful candidate will be responsible for providing exceptional guest service, handling room reservations and check-ins/check-outs, and ensuring that all guests have a comfortable and enjoyable stay.Key ResponsibilitiesGuest Service: Welcome and acknowledge all guests according to...

  • Guest Experience Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Guest Relations ManagerThis is an exciting opportunity to join our team as a Guest Relations Manager. As the property manager on duty, you will oversee all property operations and ensure that guests receive the highest levels of hospitality and service.About This Role:You will be responsible for resolving any guest-related situations and providing...

  • Guest Relation Executive

    1 week ago

    Chennai, Tamil Nadu, India Aitken Spence Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Meet,greet and direct Guests who enter the lobby area-Manage,record and resolve promptly Guest complaints-Demonstrate a thorough understanding of all facilities and services provided within the hotel-Upselling -Main point of contact for VIP Guests.

  • High Salary: Laundry Associate

    3 weeks ago

    Chennai, Tamil Nadu, India Sheraton Full time

    Our jobs aren t just about giving guests a clean room and a freshly made bed Instead we want to build an experience that is memorable and unique Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel They are empowered to move about their...