
IT Relationship Professional
3 days ago
Job Role: IT Relationship Manager
We seek an experienced IT relationship manager to collaborate with clients and ensure alignment of their technology roadmap with business goals.
Main Responsibilities:
- Act as primary point of contact for assigned IT service clients.
- Build and maintain C-level relationships to understand client needs and expectations.
- Manage the end-to-end account lifecycle, including onboarding, project delivery, renewals, and escalations.
- Collaborate with technical teams to deliver smooth execution of IT projects.
- Stay updated with industry trends, emerging technologies, and competitor offerings to provide consultative insights.
Qualifications & Skills:
- Bachelor's degree in IT, Computer Science, Business Administration, or related field (MBA preferred).
- 5-7 years of experience in IT services, system integration, or consulting firms.
- Familiarity with emerging technologies like AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
- Excellent relationship-building, negotiation, and presentation skills.
- Proficiency in CRM tools and MS Office Suite.
Bonus Points:
- Experience with project management methodologies (e.g., Agile, Scrum).
- Strong problem-solving and multitasking ability to manage multiple accounts and projects.
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