Customer Relations Manager
7 days ago
At Expertia AI, we're seeking a skilled Customer Relations Manager to lead our Property Management team in delivering exceptional results on the ground.
This is a unique opportunity for a seasoned professional to leverage their expertise in customer relations and team management to drive business growth and excellence.
Responsibilities- Manage a team of supervisors to ensure seamless property delivery
- Develop and maintain strong relationships with clients through proactive communication and issue resolution
- BUILD A STRONG NETWORK OF THIRD PARTY CONTRACTORS FOR PROPERTY WORK
- Address maintenance issues promptly and efficiently
- Schedule property inspections and prepare comprehensive reports
- Maintain and update databases to track daily activities and performance metrics
- Collect rent, track rent escalation status, manage lease termination/expiration, and coordinate with owners and tenants
- Service Request score
- House inspection work score
- Paid rent payment bill score
- Owner app download score
- Tenant app download score
- App Engagement /Document upload
- Google rating score
- Move in / Move out Inspection score
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Proficiency in CRM software
- Strong coordination and organizational skills
- MS Office, Email, and digital literacy
- A graduate from any discipline
- Experience in admin/facility management or contractor-related work
- Minimum 4 years of total work experience
- Minimum 1 year of customer relationship experience
- Real estate experience preferred
- Competitive salary range: ₹40 lakhs - ₹50 lakhs per annum
- Incentives based on individual and team performance
We're looking for a dedicated professional who can make a meaningful impact at Expertia AI. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you.
-
Customer Relations Manager
4 weeks ago
Pune, Maharashtra, India Azuro Property Management Company Full timeAbout Azuro Property Management CompanyWe are a leading provider of integrated property management services, dedicated to delivering exceptional results for our clients.This role is an excellent opportunity for a seasoned professional to join our team and contribute to our mission.Key Responsibilities:Manage a team of supervisors to ensure timely and...
-
Customer Relations Manager
3 weeks ago
Pune, Maharashtra, India Expertia AI Full timeAbout Expertia AIWe are a leading Prop-tech platform in UAE, Middle East, Australia & Canada, offering an integrated consumer experience for real estate & Mortgages.Job DetailsWe are looking for a skilled Customer Relations Manager for our Property Management team.Key Responsibilities:Manage a team of supervisors to deliver on-ground services.Develop and...
-
Customer Relations Manager
5 days ago
Pune, Maharashtra, India Expertia AI Full timeAbout Expertia AIWe are India's largest integrated platform for Real Estate & Mortgages and one of the fastest growing Prop-tech platforms in UAE, Rest of Middle East, Australia & Canada.Our platform offers an integrated consumer experience covering the full real-estate journey from search & discovery, transactions, home loans, interiors, rentals, property...
-
Senior Executive Customer Relations Specialist
1 month ago
Pune, Maharashtra, India Expertia AI Full timeAbout Expertia AIWe are a leading integrated platform for Real Estate & Mortgages, and one of the fastest growing Prop-tech platforms in the market.Our platform offers a comprehensive consumer experience, covering the full real-estate journey from search and discovery to transactions, home loans, interiors, rentals, property management, and post-sales...
-
Public Relations Manager
4 weeks ago
Pune, Maharashtra, India Paradigm Consultancy Full timeWe are seeking a skilled Communication Specialist to join our team at Paradigm Consultancy. As a Public Relations Executive, you will play a vital role in delivering exceptional customer service and ensuring our guests are satisfied with our products.Key Responsibilities• Develop in-depth knowledge of all products to provide confident descriptions to...
-
Robotics Engineer
3 weeks ago
Pune, Maharashtra, India Intuitive Full timeAbout the RoleWe are seeking a highly motivated Field Service Engineer I to join our team at Intuitive Surgical. As a pioneer in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference in the lives of patients worldwide.Key ResponsibilitiesManage Customer Technical Relations after the point of Sale on All...
-
Customs Manager
4 weeks ago
Pune, Maharashtra, India Bekaert Full timeAbout the RoleRegional Customs and Logistics AnchorBekaert is seeking an experienced Customs and Logistics Professional to join our team as a Regional Customs and Logistics Anchor. This role is responsible for managing and overseeing customs operations, ensuring compliance with all customs regulations, facilitating smooth import and export processes, and...
-
Guest Relations Manager
1 month ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Guest Relations Manager to join our team at AccorHotel. As a key member of our Rooms Division, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Prepare for daily VIP arrivals, including room allocation, amenities, and special...
-
Public Relations Manager
4 weeks ago
Pune, Maharashtra, India Paradigm Consultancy Full timeWe are looking for a PR Communication Specialist to provide exceptional service to our customers at Paradigm Consultancy. You will address complaints and go the extra mile to ensure our customers are satisfied. As a reliable and customer-oriented point of contact, your goal will be to ensure our customers are happy with our products and services.Key...
-
Customs Operations Manager
1 month ago
Pune, Maharashtra, India Bekaert Full timeAbout the RoleWe are seeking a highly skilled and experienced Customs Operations Manager to join our team at Bekaert. As a key member of our Customs and Logistics department, you will be responsible for managing and overseeing customs operations, ensuring compliance with all customs regulations, and facilitating smooth import and export processes.Key...
-
Customer Experience Manager
4 weeks ago
Pune, Maharashtra, India Expertia AI Full timeAbout Expertia AIWe are a leading Prop-tech platform in the real estate and mortgages sector, providing an integrated consumer experience that covers the full real-estate journey.Our platform offers a seamless experience, from search and discovery to transactions, home loans, interiors, rentals, property management, and post-sales service. We integrate...
-
Customer Relationship Manager
1 month ago
Pune, Maharashtra, India B.Uri Motors Pvt. Ltd. Full timeJob DescriptionB.Uri Motors Pvt. Ltd. is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our sales and service department, you will be responsible for planning and executing CRM activities to ensure the highest level of customer satisfaction and retention.Key Responsibilities:Plan and execute CRM activities to meet...
-
Customer Success Manager
4 weeks ago
Pune, Maharashtra, India Global Pharma Tek Full timeJob DescriptionSkillful Customer Success Manager NeededJob SummaryWe are seeking a skilled Customer Success Manager to join our growing team. The ideal candidate will be responsible for ensuring customer satisfaction and success through effective relationship management and solution implementation.ResponsibilitiesEstablish Strong Customer Relationships:...
-
Customer Success Manager
4 weeks ago
Pune, Maharashtra, India Icertis Full timeCustomer Success ManagerAt Icertis, we're pushing the boundaries of contract lifecycle management (CLM) with our AI-powered platform. As a Customer Success Manager, you'll play a key role in helping us achieve our mission to be the contract intelligence platform of the world. Our commitment to contract intelligence is grounded in our FORTE values - Fairness,...
-
Customer Experience Manager
3 weeks ago
Pune, Maharashtra, India Capita Full timeOverviewCapita is a leading provider of business process management and technology solutions.Salary: ₹8,50,000 - ₹12,00,000 per annumJob Description:We are seeking an experienced Customer Experience Manager to join our team in Pune, India. As a key member of our customer service team, you will be responsible for delivering timely and efficient support...
-
Employee Relations Manager
5 days ago
Pune, Maharashtra, India Valeo Full timeValeo, a leading global company in the automotive industry, is dedicated to designing innovative solutions for a greener and more secure mobility. As a trusted partner to automakers and new mobility actors worldwide, our mission is to create intuitive driving experiences while reducing CO2 emissions.Our team is committed to delivering exceptional results,...
-
Customer Support Manager
1 month ago
Pune, Maharashtra, India Icertis Full timeContract Intelligence ExpertiseIcertis is seeking a seasoned professional to join our team as a Customer Support Manager. In this role, you will be responsible for providing exceptional support to our customers, ensuring they achieve their full potential with our contract lifecycle management (CLM) platform.Key ResponsibilitiesDevelop and implement...
-
Public Relations Specialist
1 day ago
Pune, Maharashtra, India Paradigm Consultancy Full timeJob Title: Public Relations SpecialistWe are seeking a highly skilled Public Relations Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for addressing customer complaints and going above and beyond to ensure their satisfaction.Your primary responsibilities will include:Providing expert knowledge...
-
Customer Excellence Manager
1 month ago
Pune, Maharashtra, India MASTER MIND CONSULTANCY Full timeJob SummaryWe are seeking a highly skilled Customer Excellence Manager to join our team at MASTER MIND CONSULTANCY. As a key member of our operational excellence team, you will be responsible for ensuring that our customers receive exceptional service and experience.Key ResponsibilitiesWork closely with the operations teams to deliver exceptional customer...
-
Customer Relationship Manager
1 month ago
Pune, Maharashtra, India B.Uri Motors Pvt. Ltd. Full timeJob DescriptionB.Uri Motors Pvt. Ltd. is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our organization, you will be responsible for planning and executing all CRM activities to ensure the highest level of customer satisfaction and retention.Key Responsibilities:Develop and implement CRM strategies to drive...