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Customer Relations Manager

1 month ago

Pune, Maharashtra, India Azuro Property Management Company Full time

About Azuro Property Management Company

We are a leading provider of integrated property management services, dedicated to delivering exceptional results for our clients.

This role is an excellent opportunity for a seasoned professional to join our team and contribute to our mission.

Key Responsibilities:

  1. Manage a team of supervisors to ensure timely and effective delivery of services
  2. Develop and maintain strong relationships with clients to ensure their needs are met
  3. Build and maintain a network of third-party contractors to support property management operations
  4. Address maintenance issues promptly and efficiently
  5. Schedule property inspections and prepare reports on a regular basis
  6. Manage and update databases to track daily activities and performance metrics
  7. Collect rent, track rent escalation, manage lease termination, and coordinate with owners and tenants

Requirements:

  • Excellent communication and problem-solving skills
  • Strong coordination and CRM skills
  • Experience in admin, facility management, or contractor-related work
  • Minimum 4 years of work experience and 1 year of customer relationship experience
  • Real estate experience preferred

Compensation:

CTC range 3.5LPA - 5LPA (exceptions considered for good candidates)

Incentives based on performance