Public Relations Specialist

2 days ago


Pune, Maharashtra, India Paradigm Consultancy Full time
Job Title: Public Relations Specialist

We are seeking a highly skilled Public Relations Specialist to provide exceptional service to our customers. As a key member of our team, you will be responsible for addressing customer complaints and going above and beyond to ensure their satisfaction.

Your primary responsibilities will include:

  • Providing expert knowledge of our products and services to customers
  • Carrying out various tasks as assigned by Senior Management to support departmental objectives
  • Assisting in achieving targets through effective collaboration with the team
  • Identifying opportunities to upsell products and services to existing or potential guests
  • Making informed decisions that positively impact customer experience
  • Ensuring compliance with local licensing laws and promoting responsible service of alcohol
  • Developing a comprehensive understanding of our brand concept, history, and vision
  • Maintaining immaculate presentation and first impressions
  • Addressing customer concerns promptly and proactively

This role requires strong communication skills, a customer-oriented attitude, and excellent organizational abilities. If you have a minimum of 1-3 years of experience as a Guest Relationship Executive or PR Executive and possess proficiency in English, we encourage you to apply.



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