
Production & Client Order Specialist
2 hours ago
The role of a production and client order specialist is to oversee the entire process of bridal production and client orders. This includes managing production schedules, coordinating with design and sampling teams, monitoring quality standards, and ensuring timely completion of work.
This position requires strong organizational and time-management skills, as well as excellent communication and client relationship management skills. The ideal candidate will have a graduate or postgraduate degree in fashion management, production, or a related field, and 2–4 years of experience in bridal or couture production/client servicing.
The successful candidate will be able to handle multiple orders and strict deadlines, and will have knowledge of bridal wear fabrics, embroideries, and finishing techniques. They will also be able to generate weekly reports on order status, production timelines, and client deliveries.
Key Responsibilities:
- Coordinate with design and sampling teams to ensure smooth transition from design finalization to production.
- Prepare and maintain detailed production schedules, tracking progress against deadlines.
- Monitor quality standards at each stage of production, ensuring bridal pieces meet brand benchmarks.
- Liaise with artisans, vendors, and embroidery/finishing units for timely completion of work.
- Maintain inventory of fabrics, trims, and embellishments required for bridal collections.
- Serve as the primary point of contact for bridal clients regarding their custom orders.
- Record client measurements, customizations, and delivery timelines with accuracy.
- Share progress updates with clients and address queries during the production cycle.
- Oversee client trials/fittings and coordinate with the production team on alterations.
- Ensure on-time and seamless delivery of final bridal ensembles.
- Maintain detailed order sheets and ensure documentation accuracy.
- Support in vendor management, including sourcing and follow-ups for fabrics/embellishments.
- Collaborate with logistics for smooth dispatches and deliveries.
- Generate weekly reports on order status, production timelines, and client deliveries.
Requirements:
- Graduate/Postgraduate in Fashion Management, Production, or related field.
- 2–4 years of experience in bridal or couture production/client servicing.
- Strong organizational and time-management skills with attention to detail.
- Excellent communication and client relationship management skills.
- Ability to handle multiple orders and strict deadlines.
- Knowledge of bridal wear fabrics, embroideries, and finishing techniques preferred.
If you are a motivated and organized individual with a passion for fashion, we encourage you to apply for this exciting opportunity.
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