Senior Order Service Specialist

24 hours ago


Meerut, Uttar Pradesh, India beBeeOrderService Full time ₹ 6,00,000 - ₹ 10,00,000
Order Service Specialist

The primary role of the Order Service Specialist is to manage and process equipment, media, and consumables orders. This involves creation and follow-through of orders in SAP, ensuring accurate invoicing, and maintaining Perfect Order Fulfillment (POF) for every order.

  • Process orders received via manual or online platforms in defined ERP systems.
  • Interface with internal teams, such as Sales Operations, Supply Chain, and Warehouse teams, to ensure timely delivery and resolve any issues.
  • Monitor and analyze order data to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to release orders from credit hold and remove order blocks.
  • Work closely with Field teams and/or Sales operations to resolve issues not within the immediate scope.

Responsibilities:

  • Manage order lifecycle, from receipt to delivery.
  • Ensure accurate and efficient processing of orders.
  • Develop and maintain relationships with internal teams to achieve business objectives.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and coordination skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in SAP and other relevant software applications.


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