Customer Support Specialist
3 weeks ago
At CONWAR HIRE SERVICES PRIVATE LIMITED, we are seeking a skilled Customer Support Specialist to join our team.
Key Responsibilities- Responding to Inquiries: Addressing customer inquiries via various channels in a timely and professional manner.
- Issue Resolution: Effectively resolving customer complaints and technical issues while maintaining a positive customer experience.
- Product Knowledge: Possessing in-depth knowledge about our products or services to provide accurate information and assistance to customers.
- Troubleshooting: Diagnosing and troubleshooting technical issues or guiding customers through step-by-step solutions.
- Customer Education: Educating customers about product features, functionalities, or best practices to maximize their use and satisfaction.
- Documentation: Accurately documenting customer interactions, issues, and resolutions in our CRM or ticketing system for future reference.
- Escalation Handling: Escalating complex issues to senior support staff or relevant departments while ensuring customers are informed about the progress.
- Feedback Collection: Collecting feedback from customers to improve products, services, or the overall customer support experience.
- Cross-functional Collaboration: Collaborating with other departments like sales, product development, or technical teams to address customer needs effectively.
- Maintaining Service Standards: Adhering to service level agreements and ensuring that customer support meets or exceeds predefined standards of quality and responsiveness.
- Continuous Improvement: Identifying patterns in customer issues and suggesting improvements to products, services, or support processes to enhance customer satisfaction.
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Customer Support Specialist
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Delhi, Delhi, India Ulgebra Full timeJob Title: Customer Support SpecialistAt Ulgebra, we are seeking a skilled Customer Support Specialist to provide technical and product support to our customers through email and tickets. The ideal candidate will have excellent verbal and written communication skills, strong communication skills, and the ability to communicate technical information to...
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Customer Support Specialist
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Delhi, Delhi, India Careerxtra Full timeJob Title: Customer Support SpecialistJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Careerxtra. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email.Responsibilities:Manage incoming customer inquiries and provide solutions...
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Customer Support Specialist
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Delhi, Delhi, India HRS Hospitality & Retail Systems Full timeJob Title: Support Services SpecialistAt HRS Hospitality & Retail Systems, we are seeking a highly skilled and experienced Support Services Specialist to join our team.Key Responsibilities:Collaborate with support and implementation teams to deliver exceptional service to our hospitality clients.Provide timely and effective support to customers, resolving...
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Customer Support Specialist
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Delhi, Delhi, India IDigitalPreneur Full timeJob Title:Customer Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at IDigitalPreneur. As a key member of our support team, you will be responsible for providing exceptional support to our Malayalam-speaking customers via phone, email, and chat. If you have a passion for...
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Customer Support Specialist
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Delhi, Delhi, India IDigitalPreneur Full timeJob SummaryWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team at IDigitalPreneur. As a key member of our customer support team, you will play a vital role in delivering exceptional customer service and support to our Tamil-speaking customers.Key ResponsibilitiesProvide timely and accurate responses to customer...
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Customer Support Specialist Dutch
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Delhi, Delhi, India Careerxtra Full timeJob Title: Customer Support Specialist DutchJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team in Riga, Latvia. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email.Responsibilities:Manage incoming customer inquiries and provide...
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Customer Support Specialist
3 weeks ago
Delhi, Delhi, India IDigitalPreneur Full timeCustomer Support Specialist Job DescriptionThe Customer Support Specialist plays a pivotal role in our organization by providing exceptional support to our Malayalam-speaking customers. This role is crucial in ensuring customer satisfaction, resolving issues, and maintaining a positive brand image.Key Responsibilities:Provide excellent customer support in...
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Customer Support Specialist
4 days ago
Delhi, Delhi, India CONWAR HIRE SERVICES PRIVATE LIMITED Full timeWe are currently seeking a dedicated Customer Support Specialist to join our team at CONWAR HIRE SERVICES PRIVATE LIMITED.Job Description:The ideal candidate will possess excellent communication skills, be able to work under pressure, and have a strong passion for delivering exceptional customer service.Main Responsibilities:Responding to Inquiries:...
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Customer Support Specialist
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Delhi, Delhi, India IDigitalPreneur Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at IDigitalPreneur. The ideal candidate will possess excellent communication skills, fluency in Telugu and English, and a proven track record of providing exceptional customer support.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in Telugu...
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Customer Support Specialist
1 month ago
Delhi, Delhi, India IDigitalPreneur Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at IDigitalPreneur. The ideal candidate will possess excellent communication skills, fluency in Telugu and English, and a proven track record of providing exceptional customer support.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in Telugu...
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Customer Support Specialist
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Delhi, Delhi, India HRS Hospitality & Retail Systems Full timeRole Overview:We are seeking a highly skilled Customer Support Specialist to join our team at HRS Hospitality & Retail Systems. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients across the region.Key Responsibilities:Participate in the support and implementation of...
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Customer Support Specialist
4 weeks ago
Delhi, Delhi, India IDigitalPreneur Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at IDigitalPreneur. The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Telugu and English.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in Telugu and English.Provide accurate, valid, and...
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Customer Support Specialist German Language
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Delhi, Delhi, India Careerxtra Full timeJob Title: Customer Support Specialist German LanguageJob Summary: We are seeking a highly skilled Customer Support Specialist with proficiency in German language to join our team at Careerxtra. As a Customer Support Specialist, you will be responsible for managing incoming customer inquiries via phone, chat, and email, providing solutions to end users, and...
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Customer Support Specialist
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Delhi, Delhi, India LIGHTS BY ANKUR PVT LTD (ANKUR LIGHTING) Full timeJob Title: Customer Support SpecialistJob Summary: We are seeking a highly organized professional to oversee and optimize all aspects of post-sales service, ensuring client satisfaction and retention. The ideal candidate will possess excellent verbal and written communication skills, showcasing the ability to interact effectively with both clients and...
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Customer Service Support Specialist
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Delhi, Delhi, India SkillParkho Full timeRole DescriptionSkillParkho is a dynamic edtech company dedicated to empowering individuals with the skills they need to succeed in the IT sector. We provide high-quality training and job assistance to help students achieve their career goals, regardless of their educational background. As we continue to grow, we are seeking a motivated and enthusiastic...
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Customer Support Expert
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Delhi, Delhi, India Asma Residencies Full timeCompany DescriptionAsma Residencies has been providing exceptional corporate housing experiences in prime business hubs like Delhi, Gurgaon, Noida, Manesar, Goa, and Bengaluru. Our tailor-made solutions cater to the unique requirements of business professionals, offering serviced residencies, furnished apartments, and managed guest houses. We also provide...
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Customer Support Associate
4 weeks ago
Delhi, Delhi, India IDigitalPreneur Full timeCustomer Support SpecialistAt IDigitalPreneur, we are seeking a highly skilled Customer Support Specialist to join our team. This role is crucial in ensuring customer satisfaction, resolving issues, and maintaining a positive brand image.Key Responsibilities:* Provide excellent customer support in Malayalam via phone, email, and chat* Understand and resolve...
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Customer Support Representative
4 weeks ago
Delhi, Delhi, India IDigitalPreneur Full timeCustomer Support Specialist Job DescriptionAt IDigitalPreneur, we are seeking a highly skilled and multilingual Customer Support Specialist to join our team. As a key member of our customer support team, you will play a vital role in delivering exceptional customer service and support to our Tamil-speaking customers.Key Responsibilities:Provide timely and...
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Customer Support Representative
4 weeks ago
Delhi, Delhi, India Platton Full timeJob Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled Customer Support Specialist to join our team at Platton Inc. As a key member of our logistics team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:• Respond to customer inquiries via phone, email, and chat...
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Customer Support Representative
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Delhi, Delhi, India IDigitalPreneur Full timeCustomer Support SpecialistAt IDigitalPreneur, we are seeking a highly skilled Customer Support Specialist to join our team. This role plays a crucial part in providing exceptional support to our Telugu-speaking customers. The ideal candidate will be responsible for addressing inquiries, resolving issues, and providing product or service information in...