Business Development Lead: Experiential Marketing

4 days ago

Thoothukudi, Tamil Nadu, India beBeeClientServicing Full time ₹ 18,00,000 - ₹ 26,10,000

Are you a seasoned professional with extensive experience in client relationships, business growth, and delivering exceptional event solutions?

Maximus Events is looking for a Client Servicing Lead to lead a team that delivers memorable experiences while building enduring client partnerships.

Key Responsibilities:

·       Serve as the primary point of contact for key clients, building strong and trusted relationships.

·       Lead and mentor the client servicing team, ensuring alignment on client needs, deliverables, and expectations.

·       Collaborate closely with internal departments to ensure seamless execution of projects.

·       Translate client briefs into actionable strategies, proposals, and event concepts.

·       Drive business development by identifying upselling and cross-selling opportunities within existing accounts.

·       Manage end-to-end client lifecycle—from pitch presentations and negotiations to on-ground delivery and post-event feedback.

·       Ensure all deliverables meet the highest standards of quality, timeliness, and budget adherence.

·       Anticipate client needs and proactively provide solutions to enhance satisfaction and retention.

·       Track client satisfaction, resolve escalations, and provide regular updates to senior management.

·       Prepare post-event reports and presentations capturing impact, ROI, and learnings.

Requirements:

·       8–12 years of client servicing experience in the events industry.

·       Strong background in handling corporate clients and large-format projects.

·       Proven experience in leading and mentoring high-performing teams.

·       Excellent communication, presentation, and interpersonal skills.

·       Strong problem-solving and negotiation abilities.

·       Ability to work in a fast-paced environment, handling multiple accounts simultaneously.

·       Willingness to travel for client meetings and event execution.

Preferred Qualifications:

·       Bachelor's degree in Event Management or a related field.

·       Prior experience with reputed event agencies handling marquee clients.

·       Strong understanding of event strategy, client engagement, and market trends.

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