Customer Support Associate

3 days ago


Hubli, Karnataka, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 65,00,000

We are seeking a skilled professional to join our customer support team as an Associate/Sr. Associate.

Key Responsibilities:
  • Oversee the execution of programs from start to finish – scheduling, tracking & reporting.
  • Collaborate with internal teams, faculty and external partners to ensure timely delivery.
  • Manage learner onboarding, communication and engagement throughout the program.
  • Analyze program data, identify areas for improvement and share insights.
  • Serve as the primary point of contact for learners, resolving queries efficiently.
Requirements:
  • Bachelor's degree in any field.
  • 0–4 years of experience in customer support, program coordination or operations.
  • Strong proficiency in MS Excel and data handling.
  • Excellent verbal and written communication skills.
  • Detailed-oriented, organized and able to multitask in a fast-paced environment.
Achievements:
  • Played a key role in ensuring seamless learner experiences.
  • Cordinated with multiple stakeholders to achieve common goals.
  • Improved program execution through data analysis and insights sharing.


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