Global Customer Support Representative

22 hours ago


Hubli, Karnataka, India beBeeCustomerService Full time ₹ 63,00,000 - ₹ 85,20,000
**Job Title: Voice Process Associate****About the Role**We are seeking experienced and highly motivated individuals to join our voice process team. As a Voice Process Associate, you will be responsible for providing exceptional customer service to our US-based clients.

Key Responsibilities:

  • Handle inbound and outbound customer calls with professionalism and resolve queries efficiently.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Ensure high levels of customer satisfaction through prompt and efficient service.
  • Adhere to process workflows, scripts, and quality standards.
Required Skills & Qualifications**
  • Graduate in any stream with 2-4 years of experience in US voice process/customer support.
  • Excellent verbal communication skills in English (mandatory).
  • Familiarity with CRM tools and call center software.
  • Ability to work night shifts and meet performance metrics.
Benefits**We offer a competitive compensation package and opportunities for career growth and development.

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