Customer Experience Advocate

16 hours ago


Shimoga, Karnataka, India beBeeCustomerExperience Full time ₹ 30,00,000 - ₹ 50,00,000

Job Description:

  • We are seeking a highly skilled Customer Experience Advocate to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and proactively resolving issues.

Key Responsibilities:

  • Communicate effectively with customers via phone and chat to convert them into loyal advocates.
  • Provide knowledgeable answers to product, pricing, and availability inquiries.
  • Collaborate with internal departments to meet customer needs.
  • Perform data entry tasks across various platforms.

Requirements:

  • At least 1+ years of relevant work experience.
  • Excellent phone etiquette, verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work efficiently.

Benefits:

  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.

About This Role:

  • This is an exciting opportunity to join our dynamic team and make a real difference in the lives of our customers.


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