Contact Centre Customer Service Advocate

Job Title: Centre ManagerDescription:The successful candidate will be responsible for delivering exceptional care and education to children aged 0-6 years old. This will involve ensuring the highest standards of behaviour across the setting, consistent with our core values.Key Responsibilities:Coach high-performing teams to deliver world-class customer...

Customer Success Lead Job OpportunityThis is an exciting role where you will lead a team of customer success managers to drive growth and retention for international enterprise brands.Your Key Responsibilities:Develop a deep understanding of your customers' businesses, educating them on marketing strategies and helping launch engagement campaigns.Lead a team...

Centre HeadWe are on a mission to democratize education, bringing expert educators together with students in need of quality education.This role plays a pivotal part in driving excellence and ensuring client satisfaction. As Centre Head, you will lead and manage our operations, staff, and service delivery.Leadership & Team Management: Lead a dedicated team,...

Job Opportunity OverviewWe are seeking a highly skilled and motivated Candidate Support Specialist to join our team. As a key member of our support team, you will play a crucial role in managing candidate communications, verifying documentation, and ensuring that all candidate interactions are handled with professionalism and empathy.The ideal candidate will...

Cloud Contact Center Solution ArchitectWe are seeking a skilled and experienced Cloud Contact Center Solution Architect to design, develop, and administer cloud-based contact center solutions.Main Responsibilities:AWS Service Integration: Develop and maintain Lambda functions, Lex bots, and API integrations for dynamic and personalized customer...

Cloud Contact Center ArchitectKey Responsibilities:Design, architect, and implement scalable contact center solutions.Integration with cloud services:AWS Lambda FunctionsAmazon LexAmazon S3Amazon DynamoDBAmazon KinesisIntegration with external systems:CRM SystemsTicketing PlatformsAnalytics ToolsBest Practices for Architecture, Security, and Cost...

Proactively manage customer interactions through emails, calls, and other communication channels to drive business growth.About the RoleThis position involves handling customer inquiries, resolving issues, and providing timely solutions.Ambitious professionals will be responsible for generating sales leads and fostering sustainable relationships with...

Customer Success RoleAs a key player in our organization, you will play a pivotal role in ensuring customer satisfaction and retention. Proactively engage with customers to provide exceptional service and support, focusing on delivering outstanding experiences. Address customer queries and resolve issues efficiently, leveraging effective communication and...

Job Title: Customer Service Liaison","Main Responsibilities:","Key Tasks:","Coordinating with internal teams to resolve issues efficiently.Managing front desk operations and handling guest relations with professionalism and courtesy.Serving as the primary point of contact for students, parents, visiting faculty, and external guests.Maintaining visitor...

Job Title: Assistant HVAC Sales ManagerDescription:Generate sales for cooling applications from large data centres, hyperscale and colocation clients.Propose liquid cooling solutions including FWU PAC and VRF systems.Provide expert guidance on liquid cooling AI and HPC solutions positioning the organization as a preferred partner for cloud and colocation...