Facilities Management Coordinator

3 days ago

Pune, Maharashtra, India beBeeAdministrative Full time ₹ 6,00,000 - ₹ 11,00,000

Job Description

  • To provide administrative support to the Facilities Management team at assigned locations.
  • To ensure timely and accurate completion of FM reports pertaining to assigned locations.
  • To be accessible for escalation of all FM related issues.
  • To oversee the Helpdesk work process.
  • To provide management advice to Helpdesk operators for escalated issues.
  • To ensure planning and execution of all preparation required for Conferences, meetings of clients as well as VIP visits scheduled during the shift.
  • To oversee the Mailroom process.
  • To provide management advice to Helpdesk operators for escalated issues.
  • To oversee the Front Office function.
  • To ensure visitors are promptly attended by the Front Office Executives (FOE).
  • To take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep.
  • To oversee the Housekeeping Services.
  • To overall service delivery assessment of HK vendor.
  • To coordination meetings with vendor for resolution of service issues.
  • To oversee Cafeteria Services.
  • To ensure that the caterers are maintaining highest standards of hygiene in the services area.
  • To ensure that the quality and quantity of the food supplies are meeting the requirements.
  • To escalate when the food supplies run out, communicate with users and make swift alternate arrangements.

Required Skills and Qualifications

  • A highly skilled professional.
  • A graduate in any discipline.
  • One to five years experience in front desk management or reception.
  • Proven experience with continuous improvement initiatives and client reporting.
  • Familiarity with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems.

Benefits

  • The opportunity to develop policies and procedures needed for all functions in the reception.
  • To participate in emergency evacuation procedures.
  • The chance to contribute to the monthly management report for the client.
  • The privilege to work in compliance with our regulations.

Others

  • To maintain and update records and database including telephone registers, call tracking and client contacts.
  • To spend time on general admin activities and other help desk tasks.
  • To always keep in mind that you are working in compliance with our regulations.

What We Are Looking For

  • A client service champ.
  • Someone with unmatched people skills that can help ease interactions with a wide range of client staff regardless of their level and their demands.
  • An outstanding multitasking talent.
  • Good communication skills.

About You

  • You should have the ability to relieve Facility Managers on his Leave days.
  • You will be highly familiar with the service structure including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures.

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