
Transformational Process Leader
14 hours ago
We are seeking a seasoned Process Excellence professional to lead transformational initiatives and drive continuous improvement across our organization.
The ideal candidate will have extensive experience in implementing Lean/Six Sigma methodologies, streamlining processes, and enhancing productivity.
A strong background in project management, process analysis, and stakeholder engagement is essential for success in this role.
Key Responsibilities:
- Develop and execute strategic plans to improve process efficiency and reduce waste.
- Lead cross-functional teams to map current processes, identify gaps, and implement improvement roadmaps.
- Conduct root cause analysis (RCA) and problem-solving to address performance bottlenecks.
Requirements:
Education: Bachelor's Degree required; MBA preferred.
Certification: Certified Six Sigma Black Belt (mandatory).
Experience:
- Minimum 8 years' experience in Service Excellence, Quality, or Process Improvement roles, with at least 5 years in US/UK Insurance operations.
- Proven expertise in project management, process transformation, automation, P&L analysis, and continuous improvement.
- Technical Skills: Minitab, MS Excel, MS PowerPoint; experience in analytics and statistical problem-solving.
Benefits:
This role offers the opportunity to work on high-impact projects, develop leadership skills, and make a significant contribution to our organization's success.
What We Offer:
A dynamic work environment, opportunities for career growth, and a competitive compensation package.
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